1. Job Description:
ACCOUNT MANAGEMENT
Be a brand ambassador that comprehends client’s business to communicate with internal teams.
Be initiative in account management tasks: meet up with clients & KOL, take briefs, brainstorm, research about brand/KOL/consumer insights…
Be responsible for overall planning of livestream sessions for MCN exclusive KOL and client brand projects, including GMV target, timeline, investment (like advertising, production, logistics), concept, digital assets (teasing video,..)
Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).
Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work
Predict problems that may arise and prepare solutions
Be responsible for managing 3 – 4 big client accounts in parallel smoothly
Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin.
Lead internal and external meetings
Be able to solve problem and advise client on the spot
Follow-up payment as per the contract, report directly to Account Manager and Accounting team if any payment delays
Submit regular reports as requested by Line Manager
BUSINESS DEVELOPMENT
Build and maintain relationship with client’s direct working team
Proactively seek for new business opportunities from current clients and new clients.
Drive business growth by actively pitching, upselling, and closing campaign solutions/packages to clients.
Self-plan individual and department targets and achieve results based on business direction of the company
Experience in Social/Ecom is a plus.
TEAM MANAGEMENT
Lead, train and manage Supervisor, Senior and Executive.
Solve team and cross-team problems.
Maintain the spirit and values of the agency to the team.
2. Job Requirements:
2 years of experience as an Account Manager/Key Account Manager in E-commerce, MCN, or Digital/Influencer Marketing.
Proven experience in managing KOL/KOC networks, livestream projects, and e-commerce campaigns.
Strong skills in multitasking, leadership, presentation, and negotiation.
Strategic and creative mindset with excellent problem-solving and solution-oriented skills.
Outstanding communication, relationship-building, and collaboration abilities.
Proficient in English in a professional working environment.
3. Benefits:
Work in a very motivated & open working environment
Competitive salary and bonus based on the actual performance
Social Insurance, Health Insurance as required by law
Team Building, Company trip, bonding activities.
4. Working time and Location:
Monday- Friday: 9.00am - 6.00pm
Long Beach Building, No.1 Ba Thang Hai Street, Ward 11, Dist. 10, HCMC