1. Job Description:
Overall Project Leadership
- Lead the planning and coordination of Livestream projects, translating business objectives into actionable project plans and ensuring alignment with commercial targets.
- Oversee project planning across P&L, product assortment, sales targets, platform support, guest strategy, and brand partnerships.
- Lead and align cross-functional workstream owners across Creative & Production, Account, Warehouse, and other relevant functions to ensure clear ownership, timelines, and deliverables.
- Monitor overall project progress, execution quality, and key milestones, holding workstream owners accountable for delivery against agreed objectives.
- Identify project risks, resolve cross-functional bottlenecks, and drive stakeholder alignment to ensure smooth project execution..
PRE-LIVE: Planning & Readiness Oversight
- Drive commercial planning and align relevant stakeholders on product assortment, sales targets, guest lineup, brand partnerships, and platform support.
- Set project requirements and quality expectations for Content and Production teams, ensuring livestream concepts, content assets, and production setups align with campaign objectives and budget.
- Oversee preparation across relevant functions, ensuring all workstreams are ready for execution within the agreed timeline.
- Oversee commercial agreements and contract finalization with brands and strategic partners.
- Align resource and staffing requirements with relevant managers to ensure adequate support for project execution.
DURING LIVE: Execution Oversight
- Oversee livestream execution through workstream owners, ensuring coordination across relevant teams, brands, and guests.
- Monitor overall performance against commercial targets and work with relevant stakeholders to address performance gaps and optimize results.
- Manage escalations and cross-functional issues, ensuring timely resolution by the responsible teams.
POST-LIVE: Performance Review & Optimization
- Lead post-livestream performance reviews, evaluating results against commercial targets, budget, and P&L expectations.
- Evaluate workstream performance, identify execution gaps, and drive corrective actions with relevant stakeholders.
- Oversee post-campaign commercial closure, including contract fulfillment, invoicing, payment collection, and resolution of partnership issues.
- Consolidate project learnings and drive improvements in planning processes and future livestream performance.
Team Management
- Lead and develop team members (Supervisor, Senior, Executive levels).
- Resolve team issues and coordinate with other departments.
- Maintain team morale and a collaborative work environment.
2. Job Requirements:
- Minimum 3 years of experience in E-commerce or Social Commerce, including at least 2 years in a leadership role managing projects, campaigns, or cross-functional workstreams. Experience in Livestream Commerce (e.g., TikTok Shop, Shopee Live)
- Proven experience in managing cross-functional projects, timelines, and relevant stakeholders to ensure smooth execution and delivery.
- Strong commercial acumen, with the ability to manage budgets, sales targets, performance tracking, and data-driven decision-making.
- Experience working with brands, creators, KOCs/KOLs, and livestream platforms (TikTok Shop/Shopee) is highly preferred.
- Strong communication, negotiation, problem-solving, and prioritization skills.
- Proficient in Google Workspace and Microsoft Office, particularly Excel and PowerPoint.
- Proactive, detail-oriented, and comfortable working in a fast-paced environment.
3. Benefits:
- Work in a very motivated & open working environment
- Competitive salary and bonus based on the actual performance
- Social Insurance, Health Insurance as required by law
- Team Building, Company trip, bonding activities.
4. Working time and Location:
- Monday- Friday : 9.00am - 6.00pm
- LongBeach Pearl Building, No.1 Ba Thang Hai Street, Ward Vuon Lai, HCMC